Customer Service Representative
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Summary
Provide a positive customer experience for our propane and barge freight customers, whether in person, or over the phone, email, or social media.
Responsibilities
Provide customer assistance over counter, by phone, and email - assisting customers with propane accounts and shipping needs. Purchasing duties for multiple retail locations - place orders, track shipments, research parts, monitor price changes. Propane dispensing in all weather conditions. Accounts receivable calls, billing, data entry and auditing, scheduling, dispatching. Retail sales and assisting customers with freight pickup. Forklift operations are optional.
Qualifications
Positive attitude, attention to detail, ability to multi task and re-organize priorities are important to your success in this position. Good communication skills and desire to make happy customers are essential. Smoke free location. Subject to pre-employment and random drug testing.
Education and/or Experience
All levels of experience will be considered.
Benefits
Health, Dental, and Life Insurance. 401K plan. Flexible benefits for medical and child care expenses. Employee discounts.