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Guest Service Representative

Seasonal
Posted 3 weeks ago
Posted: February 18th, 2026
Salary : $19 - $20 / hourly
Email Job
(907) 957-8682
Contact Name: Jenea Prpich

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Summary

Klawock Island Guest Services Rep

Seasonal

Salary Range:$19.00 To $20.00 Hourly

Join the Adventure as a Guest Services Representative with Klawock Island Ventures!

Are you ready for an exciting summer job in one of Alaska’s newest cruise destinations? Klawock Island Ventures is looking for friendly, outgoing, and customer-service-driven individuals to join our team as Guest Services Representatives for the 2026 cruise season!

Why Join Us?

  • $20/hour pay rate
  • $1,000 contract completion bonus (prorated based on contract completion)
  • A chance to work in a breathtaking location, meeting guests from all over the world
  • Fun and engaging work environment with a dynamic team

Job Duties:

  • Provide top-notch customer service to Klawock Island Ventures guests
  • Ensure guests meet excursion requirements and sign waivers (as needed)
  • Announce excursion departures and escort guests to their tour vehicles
  • Promote other Klawock Island Ventures activities and merchandise
  • Work as a greeter to welcome and assist guests
  • Communicate effectively with tour guides, drivers, and management
  • Participate in required training (including cross-training opportunities)

Ship Arrival Dates – Choose What Works for You!
It’s okay if you’re not available for all dates!

  • May: 5, 12, 17, 19, 26, 28, 31
  • June: 01, 04, 05, 9, 11, 15, 16, 19, 20, 23, 25, 26, 29, 30
  • July: 03,07, 09, 11, 13, 16, 18, 19, 20, 21, 25, 26, 27, 29, 30
  • August: 04, 06, 10, 18, 21, 22, 23, 26, 28, 30
  • September: 01, 11, 15,19, 20, 21

Location: Klawock Island Ventures, Alaska
Category: Seasonal

Klawock Island Ventures is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638. Applicants must have proof of legal authority to work in the United States.

Ready for an unforgettable summer? Apply today and be part of Alaska’s newest cruise destination!

Qualifications

What We’re Looking For:

  • Enthusiastic individuals with excellent customer service skills
  • Ability to communicate professionally and warmly with guests
  • Experience in tourism or hospitality preferred but not required
  • Strong problem-solving skills and a team-oriented mindset
  • Willingness to learn about Tlingit culture
  • Ability to learn and retain excursion information
  • First Aid and CPR certification preferred (but not required)
  • Must provide own housing, housing not available