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Support Specialist

Full Time
Posted 2 years ago
Posted: May 6th, 2022
Salary : $18.54 - $21.49 / hourly
Email Job
(907) 225-7825
Contact Name: Amber Hubbard

How To Apply

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This position is responsible for participating as a team member implementing customer service plans with children, adults or seniors.  Work is primarily within one program, but may include work with Children’s Mental Health or Senior and Developmental Disability Services.  Services may include teaching skills, providing guidance and structure, personal care, household chores, transportation, and providing respite for the primary caregiver. Customers served include children and adults experiencing intellectual, developmental and physical disabilities or severe emotional disturbances, and seniors experiencing a level of a disability that causes them to be at risk of having to be institutionalized.  Services occur in the home, community, employment and school environments.



  • Works in partnership with families, team members and customers served to effectively implement the plan of care;
  • Provides one on one, family and group support including implementing and maintaining services; coaching and skill teaching through school activities, after school group work, meal preparation, daily hygiene tasks, employment sites, social and recreational activities;
  • Accesses resources necessary to implement the service plan in a manner sensitive to the customer, family and community. Makes adaptations according to specific developmental, mental health and medical needs;
  • Accurately completes daily service notes documenting services and progress toward achieving the individual’s plan goals;
  • Communicates with family members and supervisors regarding the effectiveness of services and assists customer and family in identifying the strengths and needs of individuals served;
  • Provides demonstration and cross training for peers of skills to be used with specific customers, when requested by supervisor.


This position is community, home and school based and requires the candidate to have a reliable vehicle to be able to transport customers and travel between work locations. Being able to lift 50 lbs and the ability to provide personal care assistance with toileting, showering and dressing may be required depending on the needs of individual customers. The work schedule may require flexibility with days and hours worked based on customer needs.



Experience working in a human service position with youth and adults experiencing disabilities, severe emotional disturbances, and seniors.


Must possess and maintain a valid Alaska driver license and vehicle liability insurance. Must be able to obtain First Aid and CPR certification

Education and/or Experience


High school diploma or GED.  Must be at least 18 years of age.
Must be able to pass a criminal background check under agency guidelines and state regulations.


Benefits for full time: healthcare, 11 paid holidays, paid leave, life insurance, scholarship program, 6% employer match 401k (available to full time and part time staff)